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Self Service Center

Need help setting up a new device? We’ve got you covered! Check out our collection of self-help videos and documents to get you going in no time. Plus, if there’s something missing that would make your setup experience easier – just give us a call at (205) 431-3999 for more assistance. Our service department is here when you need them!


Alert Notifications & Schedules

Setup alert notifications, user codes & schedules

Battery Replacements

A collection of self help videos for replacing your the batteries in your devices

Device Installation

A collection of self help videos for adding a new device to your account

Business Security

A collection of videos for setting up user codes, notifications & schedules, analytics & more


Alarm Permits

Before you install home security equipment, there’s one requirement that may come as a surprise – a security alarm permit.

False Alarm Prevention

False alarms make your security system less reliable and credible.



Answers to your questions.


Have an after hours emergency?

We deliver Smart Security. Made Simple.; This happens through our approach to resolving the complexities of multiple platforms/apps while helping the Customer end a world-class home experience with connected smart products and home security via one app and platform that’s easy to use.

Award Winning Customer Support

Chorus was recognized as one of the top monitoring companies in the US, being awarded as the 2023 CMS Dealer of the Year.