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Self Service Center

Need help setting up a new device? We’ve got you covered! Check out our collection of self-help videos and documents to get you going in no time. Plus, if there’s something missing that would make your setup experience easier – just give us a call at (205) 431-3999 for more assistance. Our service department is here when you need them!


Alert Notifications & Schedules

Setup alert notifications, user codes & schedules

Battery Replacements

A collection of self help videos for replacing your the batteries in your devices

Device Installation

A collection of self help videos for adding a new device to your account

Business Security

A collection of videos for setting up user codes, notifications & schedules, analytics & more


User Manuals

Security System User Manuals

Alarm Permits

Before you install home security equipment, there’s one requirement that may come as a surprise – a security alarm permit.

False Alarm Prevention

False alarms make your security system less reliable and credible.



Answers to your questions.


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