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False Alarm Prevention

Prevent false alarm fines and annoyances.

Chorus is determined to keep your family and possessions secure. Unfortunately, an excessive amount of false alarms can leave you unprotected by leaving police departments unable to prioritize dispatching emergency services when a real crisis occurs. To ensure that the appropriate response times are taken in dangerous situations, Chorus offers alarm verification so you don’t have to worry about putting yourself or loved ones at risk.

False alarms can be an inconvenient nuisance to both the community and police, fire, or medical workers. That’s why it’s important for everyone to do their part in preventing them – that’s what we’re here for! We at Chorus are passionate about making sure false alarm emergencies get eliminated before they even happen – so if you ever have any questions just give us a call. You may also reach out your local law enforcement offices too; either way let’s work together in keeping our neighborhoods safe from unnecessary stressors!

Why are false alarms a problem?

  • False alarms take emergency workers away from urgent situations. This rather embarrassing situation for you keeps civil servants from responding to real emergencies.
  • False alarms can lead neighbors to ignore your alarm when it goes off.
  • False alarms make your security system less reliable and credible.
  • False alarms may make you reluctant to arm your system, exposing your home, business or property to undetected theft or fire.
  • False alarms can cost you money! Many cities and towns assess costly fines for responding to false alarms

How to Prevent False Alarms

Before Activating Your System:

  • Close and lock all protected doors and windows.
  • Keep pets, balloons, fans and heaters away from motion sensor areas.
  • Know how to cancel the alarm if the system accidentally activates.
  • What should I do if I accidentally set off the alarm?
  • Don’t panic. Remember your code.
  • Determine if there really is a fire or an intruder.
  • If the alarm activation was accidental, carefully disarm your system. Carefully press each number of your code.
  • After you have reset the system, wait for the monitoring center to call you. Do not leave your home or business until you have spoken to the monitoring center!

Always notify Chorus when:

  • Hanging drywall
  • Sanding Floors
  • Painting or plastering
  • Fumigating
  • Replacing doors or windows
  • Installing/removing wallpaper or carpet
  • Adding air conditioning or insulation
  • Installing attic flooring or basement ceiling
  • Installing intercoms
  • Changing phone systems
  • Installing siding, skylights or ceiling fans
  • Installing anything near the system control panel or keypads

Call your nearest local branch to determine which monitoring center monitors your business or home.

Always notify your monitoring center if you:

  • Hire domestic help
  • Get a pet
  • Plan to sell your home
  • Test your system
  • Change your Authorized User or Call List

We deliver Smart Security. Made Simple.; This happens through our approach to resolving the complexities of multiple platforms/apps while helping the Customer end a world-class home experience with connected smart products and home security via one app and platform that’s easy to use.

Award Winning Customer Support

Chorus was recognized as one of the top monitoring companies in the US, being awarded as the 2023 CMS Dealer of the Year.